Refund and Returns Policy

Blackwater Honey takes great pride in our products. If for some reason you are not satisfied with your purchase, you may return it for replacement, credit, or refund.

• Return credit and exchanges require a Blackwater Honey receipt. Purchases made from entities other than Blackwater Honey are not eligible for return credit or exchange. Please contact the retailer where the Blackwater Honey purchase was made and inquire about their exchange or return policy.
• Shipping charges are not refundable.
• Returns and exchanges must be made within 30 days of receipt.
• Opened items are not eligible for full return credit.
• Items that are shipped to Blackwater Honey without adequate packing to ensure a safe return and are subsequently damaged are not eligible for full return credit.
• Please return via FedEx, UPS, or insured parcel post for tracking purposes. Blackwater Honey cannot be responsible for packages lost in transit.

Blackwater Honey Billing and Sales Tax Terms

• Blackwater Honey proudly accepts online payment.
• Your card is charged upon completion and confirmation of your online transaction. You will receive an order confirmation by email which will summarize all transactional information.
• All returns on items purchased online will be processed in the form of an electronic transactional credit to the card originally used to make the online purchase.
• Sales tax will be applied per the regulation of your state at the point of online sale. Please contact us if you have any questions about billing, internet sales tax, or shipping.

Please return to:

Blackwater Honey
Returns Dept.
6029 Blackwater Road
Virginia Beach, VA 23457
If you have questions concerning your return, please contact us.